Monday Musings

Posted in Customer Service, Social, Social Business, Social Media

I want to share a fabulous site that is rich with phenomenal articles, an eclectic mix of authors and its being driven by  #awesomesauce men I am honoured to call friends.. Mark Babbitt, +Shawn Murphy Do have a look Switch and Shift and be sure to circle them.Click To TweetDo have a look Switch and Shift and be sure to circle them. This is an interview from 2013. It includes +Ted Coiné who is now with...

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Customer Service Excellence begins with YOU

Posted in Choose Joy, Customer Service, Social, Social Business

Customer Service Excellence My philosophy is to always look for the ‘good bits’ in everything. To play the “glad game” just like that eternal optimist Pollyanna, and always find something to be “Glad” about no matter what circumstances arise. To that end I have always championed Customer Service Excellence. I am always open to the wonder that is life. I want to share my attitude with the world. In business, as in life, you have to manage it all starting from within....

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Search Engine Optimization (SEO)with Google+: Are you losing SEO by making these 3 mistakes? Capture all the SEO you can!

Posted in Google+, SEO, Social, Social Business, Social Media

Search Engine Optimization (SEO)with Google+:  Are you losing SEO by making these 3 mistakes? Capture all the SEO you can! Search Engine Optimization, commonly called SEO, is not rocket science.  It can, however, seem like a foreign language!  Together with social it affords you much more visibility. I can help translate it for you and offer some tips for how to capture your full share. Let’s use the analogy of the ‘Juice jug & cups’. Think of SEO as the jug and your...

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